Customer Happiness Specialist

Athens, Attica, Greece · Customer Support

Description

At Epignosis, we build training software to help companies of all sizes deliver online corporate training easier and at a reasonable price. Our portfolio includes TalentLMS, eFront and TalentCards and we’re always on the hunt for new ways to solve online training challenges, while providing exceptional service along the way. With over 5,500 customers around the world, 3 million users and 75,000 learning portals, we’re quickly becoming a loved brand in the eLearning market.

In this role, you’ll essentially be responsible for our customers’ happiness. (No pressure!) You’ll be there to help them use our products without frustration and to answer any other questions they may have. You’ll report to the Customer Support & Training Manager and work together to empower our customers so that they have no reason to ever leave us.


RESPONSIBILITIES

Requirements

Benefits

We’re a diverse group of smart, fun and GIF-loving professionals working in offices around the world, including the U.S., the U.K., Greece, and Cyprus!

You’ll enjoy benefits that make you more productive at work and contribute to your professional development, including:

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